Refund policy

Last updated 3 October 2026

Simple rules: try it, and if Testard isn't for you, tell us within 14 days of your first payment.

Your first payment

If you ask within 14 days of your first payment for a plan, we refund it in full, whether you pay monthly or yearly. Write to info@testardstudios.it from the address on your account.

Renewals

Renewals aren't refunded. Cancel any time in Plan & billing: your plan stays active until the end of the period you've paid for, and you won't be charged again.

Changing plan

Upgrades take effect right away. Downgrades take effect at the end of the current billing period.

Problems on our side

If Testard is unavailable for an extended period or charges you by mistake, write to us and we'll make it right, including a refund where due.

Enterprise

Enterprise contracts follow the refund terms agreed in the contract.

Your statutory rights

If you're a consumer in the EU, you also keep your legal right of withdrawal and any other rights the law gives you; this policy doesn't reduce them.